THE PRACTICE
Argyle Medical Centre has a flexible appointment system to assist clients with urgent medical matters who have not arranged a prior appointment. Patients who arrive without an appointment will be assisted as soon as possible. It is the policy of the Centre to "never say no" to a patient in distress who needs urgent attention.
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Clients needing a longer consultation (more than 20 minutes) should let the receptionist know when making the appointment time.
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Telehealth services are available only for patients who are unable to attend the practice due to medical conditions or severe illness, or at the discretion of the Practice Principal.
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Home visits are available providing you have meet the criteria and at the discretion of the Practice Principal.
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Walk ins are available subject to availability at the time.
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Argyle Medical Centre is a mixed billing practice. Bulk billing is at the discretion of the doctor.
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The full schedule of fees is displayed at the reception desk, and we appreciate payment at time of consultation, as we do not issue accounts. We accept cash, major credit cards and EFTPOS.
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In most cases we can electronically process your claim, or you will be given an itemised receipt to claim from Medicare.
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Overseas visitors, work injury patients, CTP claims will be charged a practice fee on the day of your consultation. If you have any difficulty in paying our fees, please discuss this with us.
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We value feedback whether positive or negative. A Patient Feedback Form is available from Reception or if you do not wish to complete this form then you can speak with the Practice Manager about your complaint.
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Any complaint made will be fully investigated and will be handled in the strictest confidence. You will also be contacted and updated on the outcome of your complaint. If still unsatisfied your able to contact the Health Care Complaints Commission on P: 02 9219 7444 F: 02 9281 4585 or
AFTER HOURS ATTENTION
After hours please call the Goulburn Base Hospital
on 02 4825 4000.
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If ambulance assistance is needed please phone 000.
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TELEPHONE CALLS
Doctors are available most times
to take calls.
If the Doctor is busy with a client, the receptionist will take a message and refer to the Doctor as soon as possible.
It is a Practice policy that no consultation will be conducted via email as we cannot guarantee confidentiality.
If you need to speak with doctor please call the practice and schedule an appointment.
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REMINDER CALLS
The Centre has a "reminder system" regarding results or follow-up appointments for pathology, pap smear, immunisation, health care plans, and other procedures.
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We ask that patients attend for a follow-up consultation to discuss pathology, imaging and other test results, in order to ensure that each and every result is followed up appropriately.
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OUR DOCTORS
GENERAL PRACTITIONERS
Each General Practitioner has a special interest as well as providing
general primary healthcare.
Dr Ivan Wilden-Constantin
MBBS (Syd) FACRRM MLS(UNSW)
Conjoint Lecturer (UNSW)
Specialist GP and Women's Health
Appointments Monday - Friday
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Dr Ivan Wilden-Constantin has been a doctor for 39 years in the Goulburn District Community.
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His practice is the only locally owned, managed and operated clinic in the region.
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He is now seeing the fifth and sixth generation of many local families.
Dr Timothy Clancy
MBBS
General Practitioner
Appointments Monday - Friday
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Visiting
Specialists
Dr John Lee
Gastroenterology
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Dr Michael Donnellan
Neurosurgeon
Dr Jill Richardson
Occupational Physician
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Dr Sawsan Mtelej
MBBS, Bachelor of Medicine
General Practitioner
Appointments Monday - Friday
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Dr Mtelej is a highly skilled General Practitioner with over 15 years of medical practice as a GP and ER Physician, in Syria and Saudi Arabia.
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Dr Mtelej has a passion for all aspects of General Practice and is committed to providing compassionate and high-quality care to her patients and has gained invaluable experience in managing a diverse range of medical conditions.
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Dr Mtelej and her family have called Australia home since 2014, she has relocated to Goulburn with her family.
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Her areas of interest include Aesthetic Medicine, Women's Health, Children Health, Chronic Disease Management, Mental Health, Sexual Health, Preventative Health and Skin Cancer Check.
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Dr Mtelej speaks English and Arabic.
Allied Health
Professionals
Dr Matthew Taylor
Psychologist
William Clissold
Ultrasound excl. women's health
Every 2nd Thursday's
Peak Dietetics
Dietitian Abby - Monthly